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In recent years, the Fraser Fir has been growing in popularity in the UK. Many people choose this tree for it's gorgeous silvery-green, dense and bushy foliage as well as the softness of the needles, which help to avoid scratches and other injuries. Another reason why this tree is so popular is due to the sweet citrus aroma given off by the tree, this scent fills your home and can last for as long as the tree is indoors. The branches of the tree are thick, strong and are angled upward to allow easy decoration and it can take on heavier ornaments with no trouble. Already blessed with excellent needle retention, this tree will hold on to it's needles for as long as it is kept well watered.

Fraser Fir

  • We are confident that your On Cloud Pine tree will reach you in the condition you expect and that you are pleased with your purchase. Should you have any enquiries regarding your delivery or your tree, please find details below.

    • Our trees are dispatched directly from our stores in London.
    • We will email you to confirm your order and to confirm the dispatch of your tree.
    • We are unable to redirect orders once items have been dispatched.
    • If you are away when the delivery is attempted, the courier will either leave your tree with a neighbour or in a safe place.

    If you have any further queries regarding your delivery, or concerns regarding your tree, please contact our Customer Services Team on:

    • UK Landline: 
    • Lines are open: Monday to Friday: 9:00am - 5:00pm
    • Alternatively, email your queries to 

  • We will endeavour to dispatch your goods on the same day your order is placed if it is received before 8am (Mon-Fri). If your order is received over a weekend it will be dispatched on Monday. Alternatively, you can choose a delivery date of your choice.

    As we are a small company, our 'Local Delivery Service' is availble in Fife only. For UK national delivery please visit



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